Airtel’s network experienced a major outage across several parts of Tamil Nadu on Tuesday, May 13, 2025, affecting communication for many customers.
Network Issues Impact Calling Services
On the evening of May 13, Airtel users in Madurai and Coimbatore reported disruptions, primarily affecting their ability to make calls. While voice services were down, mobile data continued to function without major issues. Many users took to X (formerly Twitter) to voice their frustrations with the service interruption.
Customers Express Frustration on Social Media
Affected customers began using the hashtag #Airtel_down on X, expressing their disappointment over the situation. Numerous users mentioned that they were unable to reach customer support for assistance during the outage, which added to their frustration.
