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UniVoIP Enhances Business Communication With Microsoft Teams Operator Connect

With UniVoIP’s latest expansion and Microsoft’s ongoing updates, businesses now have a more reliable and efficient way to manage their communication.
March 31, 2025
UniVoIP Enhances Business Communication With Microsoft Teams Operator Connect

UniVoIP is improving business communication by expanding its Microsoft Teams voice service with the Operator Connect program. This upgrade will give businesses better efficiency, accessibility, and flexibility in handling their phone systems.

Seamless Integration With Microsoft
UniVoIP’s Cloud Voice for Microsoft Teams works smoothly with Microsoft’s ecosystem. The company ensures that businesses benefit from its strong telecom expertise and reliable services.

Dean Manzoori, CEO at UniVoIP, said:

“We are excited to expand our Cloud Voice for Microsoft Teams service through the Operator Connect program. This expansion shows our dedication to providing innovative and reliable communication solutions.”

Better Control for Administrators
With Operator Connect, IT admins can easily manage Public Switched Telephone Network (PSTN) calls. They can control call settings through either UniVoIP’s Service Control app or directly from the Microsoft Teams Admin Center.

Faster Setup and Easy Management
Since Microsoft Teams introduced its phone system, UniVoIP has helped businesses extend their Microsoft 365 collaboration beyond internal teams. By automating the setup process, UniVoIP reduces the time and complexity required to get started. This makes Teams a cost-effective and efficient alternative to traditional phone systems.

Microsoft Teams’ Recent Updates
Microsoft has made several improvements to Teams in recent weeks:

  • UK Government’s Home Office Migration: Microsoft recently moved 63,000 users from the UK’s Home Office to Teams Phone in just eight days. This upgrade improved productivity, collaboration, and security in government services.
  • New Teams Features: At the Enterprise Connect event, Microsoft introduced several new features for Teams, including:
    • A redesigned chat and channels experience
    • Storylines integrated into Teams
    • Resizable windows and panes
    • Room recommendations for meetings
    • Ad-hoc desk booking for offices
    • QR Code Authentication for frontline workers

These updates aim to enhance teamwork, making Microsoft Teams an even more powerful tool for business communication.